FAQ

FAQ

Frequently Asked Questions

  • What Does It Cost To Use Modal Link?

    There is no license fee or monthly subscriptions for signing up or access. Modal Link charges transaction fees and commission on shipments. For carriers, access is 100% free of charge.

  • Do you provide complete, door-to-door service, including cross-border customs clearance?

    Modal Link will arrange and monitor all transportation, door to door. We will also provide timely cross-border customs clearance, where required, to expedite the door-to-door process throughout Southern, Sub-Saharan & Equatorial Africa.

  • What Warranties Do I Have For My Shipments?

    Modal Link operates under country-specific freight forward industry terms. We are members of Logistics and Freight Association of Ireland (LFAI). Modal Link can also offer specific insurance cover on request. We regularly review our transport providers and only work with professional and experienced carriers.

  • How Does Optimise Verify Carriers?

    We take pride in ensuring the quality of our Carriers. All Carriers are pre-screened and verified before they start carrying your freight. We regularly monitor compliance documentation and review Carrier performance.

  • Modern, Safe And Trusted Logistic Company

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  • Our Clients Around

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  • The World Makes Us Special

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FAQ,s

Frequently Asked Questions